Effective Date: August 5, 2026
We are committed to delivering your order safely and on time.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
During festivals, holidays, or high-demand periods, processing may take longer.
Delivery Time
Estimated delivery times:
Metro Cities: 2–5 business days
Other Cities & Towns: 4–8 business days
Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges are displayed during checkout.
Any free shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS (where applicable).
Delivery Attempts
Our courier partners will make delivery attempts according to their policy. If delivery fails due to an incorrect address or customer unavailability, additional shipping charges may apply for re-delivery.
Damaged Package
If your package appears damaged during delivery, please refuse the package or contact us within 24 hours along with photographs.
Incorrect Address
Customers are responsible for providing accurate shipping details. KumudamLuxe is not responsible for delays caused by incorrect addresses.
International Shipping
International shipping is available only if specifically offered during checkout.